Yes! We're proudly Australian owned and operated business, based on the Mornington Peninsula, Victoria.

We're based on the Mornington Peninsula, Victoria, Australia. We supply Australia-wide.

You can call us on 1800 960 434, send us a message via our contact page, or use the chat box. We'd love to hear from you!

We built the supplier we couldn't find. Every product in our range has been hand picked to meet one standard: beautiful enough for a well designed space and built well enough to justify the investment. Whether you're outfitting a glamping property, hospitality venue or your own backyard sanctuary.

We're currently curating our full range and will be launching soon. Get in touch or leave your details via our contact page and we'll notify you when we're live.

Yes! We offer trade accounts for venue operators, developers and hospitality businesses. Get in touch via our contact page and we'll get you set up.

Absolutely! Bulk and multi property orders are welcome. Reach out with your brief and we'll put together a quote.

Our full catalogue is currently being finalised. Get in touch and we'll make sure you're first to receive it when it's ready.

Getting started is easy — simply get in touch via our contact page or email us at hello@trovecollectiveco.com with your business name, ABN and a brief description of your project or business. We'll be in touch to discuss your requirements and get you set up.

Please contact us directly to discuss your specific requirements. We work with businesses of all sizes and are happy to tailor an arrangement that works for you.

Credit terms are available for approved trade account holders. Please contact us at hello@trovecollectiveco.com to discuss your requirements and we'll work something out that suits your business.

Yes! We ship to all states and territories across Australia, including regional and rural areas. Please note that additional delivery timeframes may apply for remote locations.

If a shipping rate is not available at checkout please contact us at hello@trovecollectiveco.com

Delivery timeframes vary depending on your location and product size. We'll send you tracking information once your order has been dispatched.

Oversized items such as trampolines, outdoor saunas and glamping structures are dispatched via freight courier.

Delivery is to kerb or ground floor unless otherwise arranged.

Once dispatched, you'll receive tracking information so you can follow your order. If you have specific delivery requirements, please contact us before placing your order.

Feel free to call us on 1800 960 434 or email us at hello@trovecollectiveco.com

Shipping is calculated at checkout based on your delivery address and the size and weight of your order.

If no shipping rate is available at checkout, please contact us at hello@trovecollectiveco.com for a custom quote.

Yes! We can arrange delivery to commercial and development sites. Please contact us prior to ordering so we can arrange accordingly at hello@trovecollectiveco.com

No! We require a valid physical address for all deliveries. We are unable to deliver to P.O. Boxes.

Some deliveries will require a signature upon receipt. If a delivery attempt is unsuccessful, the carrier will leave instructions for redelivery or collection. Additional redelivery fees may apply.

All prices displayed on trovecollectiveco.com are in Australian Dollars (AUD) and are inclusive of GST.

For trade and wholesale account holders, custom quotes are provided exclusive of GST (ex GST). If you'd like a trade quote, please contact us at hello@trovecollectiveco.com or reach out via our contact page.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. So you've got plenty of options at checkout.

Absolutely — call us on 1800 960 434. We're a small Australian team based on the Mornington Peninsula and love hearing from customers.

Yes! Shop Pay Installments is available at checkout, letting you spread the cost of your purchase interest free.

Please refer to our full Returns & Refunds Policy available on our website. We do not accept change of mind returns. Your rights under the Australian Consumer Law are not affected by this policy.

Please inspect all items carefully upon delivery before unpacking fully or using the product. If anything appears damaged or faulty, do not use the item and contact us immediately.

If you notice any faults or damage upon delivery, you must email us at hello@trovecollectiveco.com within 48 hours of receiving your order.

Please include:

• Your order number
• A description of the issue
• Photos and/or videos of the damage

If we don't receive written notification within 48 hours of delivery, the goods will be deemed to have arrived in good condition and a return may not be possible. So please inspect your items straight away!

Return postage is at the buyer's expense, unless the item is faulty.

If your item is confirmed as faulty, we'll take care of the return shipping costs.

We do not offer change of mind refunds. Where a product is confirmed as faulty or does not meet the consumer guarantees under the Australian Consumer Law, we will work with you to provide an appropriate remedy including repair, replacement or refund where applicable.