Yes! We're proudly Australian owned and run, based on the Mornington Peninsula, Victoria.

We're an Australian owned and run company, proudly based on the Mornington Peninsula, Victoria.

You can call us on 1800 960 434, send us a message via our contact page, or use the chat box — we'd love to hear from you!

Yes! We ship to all states and territories across Australia.

Shipping costs are calculated at checkout based on your location and order size.

If a shipping rate is not available at checkout please contact us at hello@trovecollectiveco.com

Delivery times vary depending on your location and the size of your item.

Smaller items like lights are generally faster, while larger items like pots and trampolines are sent via freight and may take a little longer.

We'll send you tracking details once your order is on its way.

Oversized items are shipped via freight courier.

Once dispatched, you'll receive tracking information so you can follow your order.

If you have specific delivery requirements, feel free to call us on 1800 960 434 or email us at hello@trovecollectiveco.com, before placing your order.

Shipping is calculated at checkout based on your delivery address and the size/weight of your order. For freight items, costs will reflect the size of the product.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay — so you've got plenty of options at checkout.

Absolutely — call us on 1800 960 434. We're a small Australian team based on the Mornington Peninsula and love hearing from customers.

Yes! Shop Pay Instalments is available at checkout, letting you spread the cost of your purchase interest-free.

As we work with a range of curated brands, each product has its own return policy.

You can find the specific returns information for each item in the returns drop-down section on the product page.

Please inspect your item/s as soon as they are delivered.

It's important to check everything carefully before unpacking fully or using the product.

If you notice any faults or damage upon delivery, you must email us at hello@trovecollectiveco.com within 24 hours of receiving your order.

Please include:

• Your order number
• A description of the issue
• Photos and/or videos of the damage

Use this text to answer questions in as much detail as possible for your customers.

If we don't receive written notification within 24 hours of delivery, the goods will be deemed to have arrived in good condition and a return may not be possible. So please inspect your items straight away!

Return postage is at the buyer's expense, unless the item is faulty.

If your item is confirmed as faulty, we'll take care of the return shipping costs.